What data is syncing between my Fitbit and my phone? If a recent update impacted your Fitbit and it’s no longer syncing or even connecting like it used to, there are a few different options for you to try before contacting Fitbit. Sadly, it’s not uncommon for your Fitbit to stop syncing with the app, especially if you updated the Fitbit app recently or updated your Fitbit’s firmware. Why is my Fitbit time not syncing with the Fitbit app on my iPhone or Android device? How to connect and sync your Fitbit to a Mac using Fitbit Connect.Fitbit Versa Not Charging? Here’s what you should know.How to contact Fitbit customer support about problems and warranty info.Fitbit stuck on looking, searching, or device not found? Here is how to fix it.Tap Pair to approve the request to re-pair it to your phone, tablet, or computer.
Then, open the Fitbit app and wait for a message asking you to allow your Fitbit device to pair with your phone.
Forget the Fitbit from your phone’s Bluetooth Settings. Force Close the Fitbit App on your phone, tablet, or computer, and then try syncing again. Restarting does not delete any activity data. Shut down and restart your Fitbit and then try to sync. 
Update your Fitbit’s firmware and update the Fitbit app. Charge your Fitbit, so it’s at least 60% battery availability, then try to sync. Turn off all other Bluetooth connections on your phone or tablet, and then try syncing with your Fitbit. Try syncing manually by tapping your profile picture or icon > your Fitbit device > Sync Now. Check that your Fitbit isn’t connected and syncing to another device, like your iPad, tablet, or even one of your family members’ devices. If you use a new phone or tablet, first unpair your Fitbit from your previous phone’s Bluetooth and then try pairing and syncing with your new device. Fitbits can only pair directly to 1 device. Quick checklist Follow this quick checklist to help fix syncing issues with your Fitbit 5 Notice that your Fitbit’s battery is draining fast?. 4 Check Always Connected and All-Day Sync (for older app versions). 3.8 Unpair or Forget your Fitbit from Bluetooth, then re-pair it. 3.2 Check how many devices sync with your Fitbit. 3.1 What data is syncing between my Fitbit and my phone?. 2 Why is my Fitbit time not syncing with the Fitbit app on my iPhone or Android device?.
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